More fun --
PHONE CALLS TO A TRAVEL AGENT
A lady told me, "I need to fly to Pepsi-Cola, Florida. Do I have to get on one of those little computer planes?" I asked if she meant fly to Pensacola, Florida, on a commuter plane. She said, "Yeah, whatever!"
A traveler called and had a question about the documents he needed in order to fly to China. After a lengthy discussion about passports, I reminded him that he needed a visa. "Oh, no I don't. I've been to China many times and never had to have one of those." I double-checked and sure enough, his stay required a visa. When I told him this he said, "Look, I've been to China four times and every time they have accepted my American Express!"
A lady called to make a reservation. "I want to go from Chicago to Rhino, New York." I was at a loss.
Finally I asked, "Are you sure that's the name of the town?" "Yes. What flights do you have?" After some searching, I came back with, “I'm sorry, ma’am. I've looked up every airport code in the country and I can't find a Rhino anywhere." The lady retorted, "Oh, don't be silly! Everyone knows where it is. Check your map!" I scoured a map of the state of New York and finally offered, "You don't mean Buffalo, do you?" "That's it! I knew it was a big animal!"